
FAQ
Is this jewelry safe for daily wear?
Yes, our pieces are crafted for the moments we want to keep. We use a base of high-quality recycled sterling silver or lead-free brass, plated with a thick layer of 18K gold. Every piece is strictly nickel-free and hypoallergenic, designed to be comfortable even for those with the most sensitive skin. While they are water-resistant, we recommend avoiding direct contact with harsh chemicals (like perfumes or lotions) to maintain their lustrous shine for years to come.
What is the inspiration behind the Sleeping Cat design?
Our 'Wear the Moment' philosophy centers on capturing life’s quiet, fleeting beauties. Our design is a tribute to those life moments when time seems to stand still. We designed it for the dreamer—someone who carries the soothing, grounding energy of their companion with them, no matter how chaotic the day gets. It’s not just a pair of jewelry; it’s your daily anchor for peace and mindfulness.
Does it come in a gift-ready packaging?
Absolutely. We believe the moment of unboxing is just as special as the jewelry itself. Each pair of bhelmi jewelry arrives in our signature, eco-friendly, velvet-lined gift box, accompanied by a high-end keepsake gift box—ready for you to gift to a loved one or cherish as a personal treat. And, because we want you to feel 100% confident, we offer a 30-day "Love It or Return It" guarantee. No questions asked.
How long will it take to receive the package?
The processing time and shipping time of an order usually takes 3~7 business days.
Most of our orders are shipped within 7 business days of placing an order. This will include quality inspection, packaging, and the necessary paperwork for international orders.
Processing time does not include weekends or holidays.
However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, please be patien!!
Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
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Interantional Shipping Areas |
Shipping Methods |
Standard Delivery Days |
Shipping Rates |
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Austria, Japan, Belgium, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom (4 of 5 regions), South Africa, Australia, Canada, United States, Philippines, Singapore, South Korea, Taiwan, Vietnam, Brazil
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Yunexpress |
5-7 days |
Free Shipping |
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What country do you ship to? How long will it take to receive the package?How are shipping rates calculated? All international orders are subject to customs and duty fees as defined by the country of importation.All fees, duty, or other taxes must be paid by the parcel recipient. We are very sorry to announce that at the moment, there are some areas with specific circumstances that we are unable to deliver to. When will my order ship? The processing time and shipping time of an order usually takes 3~7 business days. Most of our orders are shipped within 7 business days of placing an order. This will include quality inspection, packaging, and the necessary paperwork for international orders. Processing time does not include weekends or holidays. However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, please be patien!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number. More questions here: service@bhelmi.com |
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What country do you ship to?
Austria, Japan, Belgium, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom (4 of 5 regions), South Africa, Australia, Canada, United States, Philippines, Singapore, South Korea, Taiwan, Vietnam, Brazil
|
Interantional Shipping Areas |
Shipping Methods |
Standard Delivery Days |
Shipping Rates |
|
Austria, Japan, Belgium, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom (4 of 5 regions), South Africa, Australia, Canada, United States, Philippines, Singapore, South Korea, Taiwan, Vietnam, Brazil
|
Yunexpress |
5-7 days |
Free Shipping |
|
What country do you ship to? How long will it take to receive the package?How are shipping rates calculated? All international orders are subject to customs and duty fees as defined by the country of importation.All fees, duty, or other taxes must be paid by the parcel recipient. We are very sorry to announce that at the moment, there are some areas with specific circumstances that we are unable to deliver to. When will my order ship? The processing time and shipping time of an order usually takes 3~7 business days. Most of our orders are shipped within 7 business days of placing an order. This will include quality inspection, packaging, and the necessary paperwork for international orders. Processing time does not include weekends or holidays. However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, please be patien!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number. More questions here: service@bhelmi.com |
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